Network Operations Manager (Clean water and wastewater)
Department
Operations team
Job type
Full-time
Location
Cannock office or home-based, with travel to sites nationwide as required
Reports to
Operations Director
Job purpose
At mua Group, we’re both an independent distribution network operator (IDNO) for electricity and an independent gas transporter (IGT) for gas. We don’t own the gas or electricity, but we collect a fee from the energy supplier for safely and reliably delivering their gas and electricity to homes and businesses through our pipes and cables.
We’ve also recently expanded into the water sector, adopting water and wastewater networks across England and Wales as a regulated NAV company.
We’re looking for a Network Operations Manager who will be responsible for overseeing the daily operations of our clean water and wastewater networks.
In this role, you’ll manage the processes and procedures relating to the operation of our water networks, ensuring regulatory compliance and optimising operational efficiencies.
About mua
We’re an independent electricity and gas distribution network operator, connecting homes and businesses to essential energy infrastructure. We’re also a regulated water and wastewater company, adopting water and wastewater networks across Britain.
Our mission at mua is to help build better and more sustainable places to live and work, by adopting and operating multi-utility networks nationwide. We’re supporting the UK’s transition to net zero by delivering energy through our networks in the simplest, smartest and greenest way possible.
What we require
Role responsibilities
In this role, you’ll be proactively managing the day-to-day operations of our clean water and wastewater networks. This will include overseeing new connections, sampling and testing, inspections, monitoring and maintenance.
As our Network Operations Manager for clean water and wastewater, you will:
• Implement accurate record keeping to ensure our network assets have been installed, tested and commissioned in line with industry, regulatory and legislative requirements and standards
• Maintain technical and safety audit and inspection records, SLP whereabouts, authorisation records, and pre and post construction records for all water infrastructure assets we adopt
• Support and manage the CRMC clean water process, routine maintenance and inspection programme
• Oversee the maintenance, repair and replacement of infrastructure, including pumping stations, pipelines, attenuation and sewers
• Manage all maintenance, fault and emergency logging through the end-to-end process, driving improved outcomes from our service providers
• Monitor water quality and implement treatment solutions, ensuring all safety protocols are met in accordance with UK legislation
• Ensure compliance with UK water quality standards and regulations, set by Ofwat, the Environment Agency and the Drinking Water Inspectorate (DWI)
• Implement contingency plans for water emergency planning and response, supply disruptions, droughts or contamination incidents in line with UK emergency planning frameworks
• Provide support to the wider mua team to ensure we’re providing exceptional service to developers, SLPs and our customers.
Knowledge, skills & experience
We’re looking for an operations manager or engineer with a minimum of five years’ operational experience at a water utility company or within the wider utilities sector.
We’re looking for an operations manager or engineer with a minimum of five years’ operational experience at a water utility company or within the wider utilities sector.
Your skills and experience will include:
• Previous relevant experience at an incumbent water company or in the construction industry
• General knowledge of the WIRS SLP water construction process
• Understanding of Non-Conformance Reporting, including root cause analysis knowledge, and inspection, test and quality plans
• Audit experience with a solid understanding of ISO 9001:2015
• Confidently and competently managing operations and maintenance records
• Strong attention to detail
• Excellent IT skills, particularly Microsoft Office
• A full, valid UK driving licence
Ideally, you’ll have experience within utilities engineering and construction for electricity and gas, in addition to water.
Benefits and perks
What we'll offer you
How to apply
All you need to do to apply is upload your CV with a message about why you’re interested in the role. We want to speak with you as soon as possible, so there’s no closing date for applications.
Good luck!
FAQs
I’ve applied for a job at mua. What happens next?
Thanks for applying! Your application will be initially processed by our shareholder Murphy, who supports us with recruitment. The Recruitment team will be in touch with you shortly to let you know if you’ve been successful in reaching the interview stage.
What if I don’t meet all the criteria on the job description?
We’re looking for people who are passionate about helping us achieve our vision of becoming the UK’s first-choice multi-utility network operator. If that’s you, don’t worry if you don’t meet every requirement for the role – we still want to hear from you.