Network Technician

Department

Operations

Job type

Full-time

Location

Home-based with travel required to our Cannock office

Reports to

Operations Director

Job purpose

At mua Group, we’re both an independent distribution network operator (IDNO) for electricity and an independent gas transporter (IGT) for gas. We don’t own the gas or electricity, but we collect a fee from the energy supplier for safely and reliably delivering their gas and electricity to homes and businesses through our pipes and cables.

We’re also a regulated water and wastewater company, adopting water and wastewater networks across Britain.

We’re looking for a Network Technician to provide essential administrative support to our Operations team.

You’ll play a crucial role in ensuring the smooth and efficient operation of our electricity, gas and water networks.

About mua

We’re an independent electricity and gas distribution network operator, connecting homes and businesses to essential energy infrastructure. We’re also a regulated water and wastewater company, adopting water and wastewater networks across Britain.

Our mission at mua is to help build better and more sustainable places to live and work, by adopting and operating multi-utility networks nationwide. We’re supporting the UK’s transition to net zero by delivering energy through our networks in the simplest, smartest and greenest way possible.

What we require

Role responsibilities

As a Network Technician, your key responsibilities will be:

  • Maintaining records of technical and safety audits and inspections
  • Processing non-conformance and defect reports
  • Supporting the administration of our routine maintenance and inspection programme
  • Triaging and resolving client enquiries into our Network Administration inbox
  • Liaising with our construction partners to manage weekly whereabouts
  • Coding and distributing the locks and signs for our assets

Knowledge, skills & experience

For this role, you’ll need experience in an administrative or operations coordination role.

It would also be beneficial to have:

  • Experience in the utility sector, particularly electricity or gas distribution
  • Knowledge of managing audit, maintenance or site inspection records
  • An understanding of non-conformance reporting

Benefits and perks

What we'll offer you

27 days holiday, plus bank holidays
Extra holiday the longer you work for us
Option to buy two additional days' holiday each year
Discretionary annual bonus and annual salary review
Above market rate contributory pension scheme
Life assurance, health screening and enhanced sick pay
Enhanced maternity and paternity pay, and a maternity returner’s bonus
Extra week's holiday when you’re getting married and a wedding bonus
Dedicated and continued investment in your professional development
Retail discounts and cashback
Discounted gym memberships
Cycle to work scheme

How to apply

All you need to do to apply is upload your CV with a message about why you’re interested in the role. We want to speak with you as soon as possible, so there’s no closing date for applications.

Good luck!

Apply now

FAQs

I’ve applied for a job at mua. What happens next?

Thanks for applying! Your application will be initially processed by our shareholder Murphy, who supports us with recruitment. The Recruitment team will be in touch with you shortly to let you know if you’ve been successful in reaching the interview stage.

What if I don’t meet all the criteria on the job description?

We’re looking for people who are passionate about helping us achieve our vision of becoming the UK’s first-choice multi-utility network operator. If that’s you, don’t worry if you don’t meet every requirement for the role – we still want to hear from you.