About us

What we do for you

We’re an independent gas network operator, also known as an IGT. We deliver gas to your home through our network of pipes.

As mua Gas Limited, we’re licensed by the energy regulator Ofgem to own and maintain gas distribution networks nationwide. 

You pay your energy supplier for the gas you receive from us. You don’t need to contact us if you change your supplier. We’ll always deliver gas to your home safely and reliably, regardless of which gas supplier you choose.  

Are we your network operator?

We operate networks delivering gas to homes and businesses nationwide. If you’re not sure whether we’re your network operator, you can use our postcode checker to find out.

Priority Services Register

Extra help for vulnerable households

It’s not easy being without your gas supply during a gas supply emergency. For some people, such as those with health conditions, it’s even harder.

Our Priority Services Register helps us provide extra communications to households who may particularly struggle without their gas supply during planned work or in an emergency. 

You can join our free PSR if you or someone in your household: 

  • are blind or partially sighted 
  • are deaf or have hearing loss 
  • are over 66 
  • have a child under 5 
  • are disabled or chronically sick 
  • have a long-term physical or mental health condition 
  • depend on electricity for medical equipment 
  • have extra language or communication needs