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Network status updates
While it’s extremely rare for you to be without your electricity or gas supply, you can find the latest updates on any planned maintenance or unplanned interruptions impacting our networks here.
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Supply issue?
Power cut?
To report a power cut, call 105 or 0800 011 4193.
Smell gas?
To report a smell of gas or damage to a gas pipe, call the National Gas Emergency Service on 0800 111 999.
Water issue?
If you’ve got no water, have an issue with your water quality or need to report a leak, call us on 0800 011 4193.
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Unplanned Outage
Planned Outage