How we can help

Requesting a point of connection

If you’re planning a new development or want to connect a property to our networks, we’re here to help.

The first step is to get in touch to let us know about your plans. You’ll need to complete an application form to tell us more about your new connection. For electricity, this is a Point of Connection (POC) application. For gas, it’s a Connected System Entry Point (CSEP) application for multiple plots or our new gas connection form for a single domestic property.

When you send us your application form, we’ll need details of your required load and a map of your location. We’ll then review your information and send you a quote for the cost of your new connection.

We don’t currently charge for new connection quotes. But if your project also requires an application to the regional utility network operator – known as the upstream DNO or GDN – the operator may charge for their quote. We would pass this cost through to you before we provide our quote.

You can find more information about our new connection charges in our regulatory documents.

Requesting an asset value

Every cable and pipe you install is a revenue-generating asset. We pay you to adopt these utility assets, offering competitive asset value payments to help make your projects viable.

As well as offering a point of connection to our network, we could also adopt and operate your new utility infrastructure.

Our competitive asset value payments can offset your construction costs and improve your project cash flow.

It’s quick and easy to request asset values for your new connections through our online asset value portal.

POC applications

Use our Point of Connection (POC) application form if you want to connect to our electricity distribution network.

POC application form

CSEP applications

Complete a CSEP application if you want to connect multiple properties to our gas distribution network.

CSEP application form

Single gas connection

Submit a new gas service application form to connect a domestic property to our gas distribution network.

Gas service application form

Submit your Point of Connection application

Once you’ve completed the relevant application, please use this form to send us your information.

You can also use this form if you’ve got any questions about your new connection, before you complete your application.