We provide homes with electricity, gas and water, keeping you connected to life’s essentials.
We keep your business running, delivering electricity, gas and water through our utility networks.
Together with ICPs, UIPs and SLPs, we connect new developments to utility infrastructure.
We invest in utility infrastructure, operating the networks that bring your development to life.
We’re an independent multi-utility network operator, adopting and operating essential infrastructure that energises our communities.
Our client handbook is your comprehensive guide to every stage of your project with us from submitting your designs through to energising your site and receiving asset value payments.
Useful documents
Lines of communication
MPAN request form
MPRN request form
Water application process
Weekly whereabouts form
Easement Solutions instruction forms
CLM instruction forms
CSEP request form
Design and construction specification – Clean water networks
Design and construction specification – Foul and surface water sewers
Design submission process, including UMS and generation
Electricity connection application form
G81 guidance
Energisation processes
Gas sign request form
Lock and sign request form
Completion and payment process
Completion checklist
